Lungisa: Isitolo sakho sohlelo lokusebenza kanye ne-akhawunti ye-iTunes ivaliwe

Okwenza i-Apple ibe yinhle yikhono lokuhlobanisa cishe yonke into ne-ID yakho ye-Apple. Inikeza inqubo elula nesheshayo lapho ungaphatha khona okudingayo ku-akhawunti eyodwa. Kodwa-ke, futhi kudala ingozi enkulu uma kukhona okungahambi kahle nge-ID yakho ye-Apple.

Isibonelo, ungathola umlayezo wephutha,  "I-akhawunti yakho ivaliwe ku-App Store naku-iTunes."  Ukubona inkinga kuzokwenza ukhathazeke ngemiphumela. Lokhu kusho ukuthi awukwazi ukufinyelela kunoma yiziphi izinsiza ze-Apple kudivayisi yakho yeselula ye-iPhone noma ye-iPad kanye nakukhompuyutha yakho ye-Mac kanye nezidlali zokusakaza ze-Apple TV. Awukwazi ukulanda izinhlelo zokusebenza, ukuthenga, ukuvula izinsiza ezisuselwe emafini, noma ubuyekeze izinhlelo zakho zokusebenza.

Ungayixazulula kanjani inkinga ye-Apple ID ngomlayezo wephutha "I-akhawunti yakho ku-App Store ne-iTunes ivaliwe"

Umbuzo manje uthi,  "Ingabe ikhona indlela yokuthi ulungise inkinga ye-akhawunti yakho ye-Apple ID?"  Impendulo ithi yebo. Kungase kuncike ekutheni kungani ubhekene nenkinga futhi i-akhawunti yakho ivaliwe noma ikhiyiwe kwasekuqaleni. Kodwa, ungazama ukuxazulula iphutha ngokulandela izixazululo ezingezansi ngayinye ngayinye.

Isixazululo #1 - Setha kabusha iphasiwedi yakho

• Ku-iPhone yakho, vula imenyu Yezilungiselelo.
• Chofoza egameni lephrofayela yakho.
• Iya kokuthi Iphasiwedi Nokuphepha.
• Chofoza okuthi Shintsha iphasiwedi.
• Faka iphasiwedi yakho ye-Apple ID.
• Landela imiyalelo yokuthi ungasetha kanjani kabusha iphasiwedi yakho. Kungenzeka ukuthi usethe ukuqinisekiswa kwezinto ezimbili noma ukhiye wokutakula.

Isixazululo #2 - Vula i-ID yakho ye-Apple

• Kusiphequluli sakho, yiya ku  https://iforgot.apple.com/ .
• Faka i-ID yakho ye-Apple.
• Chofoza okuthi Qhubeka.
• Faka inombolo yakho yocingo.
• Chofoza okuthi Qhubeka.
• Khetha idivayisi ofuna ukusetha kabusha iphasiwedi yakho bese ulandela imiyalelo.
• Enye indlela ukuvula imenyu yezilungiselelo ze-iPhone yakho.
• Khetha igama lakho bese uya ku-iTunes Store kanye ne-App Store.
• Chofoza ku-ID yakho ye-Apple.
• Khetha i-iForgot.
• Landela yonke imiyalelo.

Isixazululo #3 - Sebenzisa idivayisi ehlukile ukufinyelela iTunes noma Appstore

Uma usebenzisa i-iPhone yakho ukuvula i-iTunes noma i-App Store, futhi uwubona umlayezo, zama ukuwufinyelela kwamanye amadivaysi e-Apple. Ungaphinda ufune ukungena ngemvume kunoma yisiphi isiphequluli sewebhu.

Isixazululo #4 - Phuma bese ungena ngemvume futhi ku-ID yakho ye-Apple

• Iya kumenyu yezilungiselelo.
• Khetha igama lakho.
• Chofoza Phuma.
• Faka iphasiwedi yakho ye-Apple ID.
• Manje, zama ukungena ngemvume futhi futhi uhlole ukuthi usawubona yini umlayezo wephutha.

Isixazululo #5 - Bona ukuthi kukhona yini imikhawulo ethile kuzilungiselelo zedivayisi yakho

• Vula imenyu Yezilungiselelo ku-iPhone yakho.
• Iya ku-general.
• Khetha Imikhawulo.
• Hlola ukuthi ubeke imikhawulo ku-iTunes noma ku-Appstore. Guqula inkinobho ukuvumela.

Isixazululo 6 – Xhumana Nosekelo Lwe-Apple

Uma singekho kulezi zixazululo ezingenhla esisebenzile, kuzomele uxhumane nethimba lokusekela amakhasimende akwa-Apple. Kungase kube nezinkinga nge-akhawunti yakho noma izinkokhelo ongazixazulula ngazo kuphela.

• Kusiphequluli sakho, yiya ku  https://getsupport.apple.com/ .
• Khetha i-ID ye-Apple.
• Khetha isigaba se-ID ye-Apple ekhubazekile.
• Khetha I-akhawunti yakho ivaliwe ku-App Store kanye nesexwayiso se-iTunes.
• Manje, ungakwazi ukuhlela ucingo nomuntu omele isevisi noma uxoxe naye.

Ungase ufune ukuhlola futhi uqinisekise izindlela zokukhokha zamanje ezihlobene ne-ID yakho ye-Apple. Kwesinye isikhathi, uma kunenkinga ngemininingwane yakho yokukhokha, uzothola iphutha elifana naleli.

Ingabe unazo ezinye izindlela zokulungisa iphutha le-ID ye-Apple? Ungabelana ngezixazululo zakho nathi esigabeni sokuphawula esingezansi.